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Our mission is to combat the hunger crisis in our region by strategically procuring and distributing nutritious food through community partners…because no one should go hungry.

Job Opening: Link2Feed Rollout Coordinator

We are looking for an enthusiastic, highly organized, detail-oriented Link2Feed roll out coordinator to train and guide partner agencies, their staff and volunteers as they make the switch from paper intake to the Link2Feed (L2F) Service Insights Client Database. This person has to be a reliable, adaptable and a proactive coordinator. The food bank is looking for this energetic person to help integrate the Link2Feed food bank software to over 100 of our partner agencies. Must provide strong and courteous customer service and be excellent interacting with the community. Responsibilities are to be in consistent communication with the partner agency coordinators, Partner Agency Manager, and software techs to help resolve technical issues and provide support, gather information, questions, issues from the agencies and provide resolutions for such.

Successful intake coordinators should be exceptionally adaptable, have strong analytical and communication skills. This position will take place alternating from on site and office setting. It may require standing up for long periods of time and being outside in all weather conditions. The candidate has knowledge of computers and technology, word processing, database and spreadsheet software, and a valid driver’s license. This job requires your own transportation to travel to different sites.

Link2Feed Roll Out Coordinator Responsibilities:

  • Primary contact for agency partners as it relates to L2F – communicate and follow up with agencies throughout the roll out process.
  • Schedule, conduct trainings for sites and provide support through initial phase.
  • Schedule Roll Out Team presence at new sites as they start with L2F.
  • Provide on-site roll out assistance in the form of on-the-job training, technical support and as part of their intake team.
  • Track agency intake data, maintaining and updating records and recommending adjustments for agency intake process as needed.
  • Evaluate agency progress adopting L2F to determine when onsite support is no longer required.
  • Coordinate and lead team of two intake specialist with similar responsibilities.
  • Report discrepancies of the program, training, and software to help develop and improve best practices and procedures.

Link2Feed Roll Out Coordinator Requirements:

  • Bilingual – English and Spanish*
  • Highly organized
  • Committed to work proactively throughout the length of the project
  • Have an outgoing and respectful personality while being supportive and cooperative with the ability to put people at ease with new technology.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and with a team.
  • Ability to work a varied schedule, evenings and weekends included (dependent on agency distribution schedule).

El Pasoans Fighting Hunger is an Equal Opportunity Employer

Fill-out application. Submit application, a letter of interest and resume to: Nora Aviles, Human Resources & Administration Manager, at naviles@epfhfb.org

No personal inquiries or phone calls. Position open until filled.

El Pasoans Fighting Hunger Food Bank
…because no one should go hungry

9541 Plaza Circle,
El Paso, TX 79927
(915) 298-0353 Email Us
Mon-Fri:
Office Hours: 8AM - 5PM
Food Distribution: 9AM - 4PM
Sat: Closed Sun: Closed
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El Pasoans Fighting Hunger Food Bank